Privacy and cookies
What is Personal Information?
Personal information is any information that you provide to identify yourself (e.g. email address, postal address, telephone numbers, name, and date of birth). You are also able to voluntarily provide additional personal details to partake in certain sections of our website such as the Wall of Stories and membership.
How is this information collected?
Personal information is collected when you contact us, donate to WHA, register for the newsletter or other publications, add your story to the Wall of Stories and apply to be a member of WHA.
How is my personal information stored?
All personal information collected is stored and processed in the UK office, and is subject to the provisions of the Data Protection Act 1998.
Other than as set out in this policy, and as required by law, a user’s personal information is not shared with third parties, or used in any other way unless agreed by the user.
When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the internet is 100% secure. As a result, whilst WHA tries to protect your information, we cannot guarantee the security of any information transmitted to us and the user does so at their own risk.
How is my personal information used?
WHA use your information in the ways set out below unless the user is specifically notified otherwise:
WHA use your information to provide you with information or to deliver the service you have requested and to provide you with additional services that they believe may be of interest to you.
WHA may also use your information for administrative purposes, to let you know about changes to our services and, if you agree, as part of our fundraising activities.
We will not sell your details to any third parties but we may sometimes also share your information with our trusted service providers who are authorised to act on our behalf. In these circumstances we always require strict compliance with our instructions and, in the case of third party organisations, require that your personal information is not used for their own business purposes.
Use of Wall of Stories Information
Users who submit a story to our wall of stories agree that the personal information they provide [being in this instance their story, name and location] is in the public domain and can be used by WHA in support of their actions to eventually see an end to viral hepatitis. Where possible, the submitter will be contacted to be informed that their story is being utilised and the method in which it will be used. The individual can choose to decline at this stage. If the individual cannot be contacted on the address provided then WHA can proceed to use the story as they see fit.
Use of Member and Associated Group Information
Users who successfully apply to become a member or an associated group of WHA agree to their information being available publically on WHA’s website. Their information will also be passed to aid regional queries from members of the public that WHA receive. Members information may also be passed to sponsors or partners in relation to specific project is WHA feels that the member is best suited to assist, or may be interested in assisting the project. It is the member or associated groups responsibility to ensure that their contact information is up to date.
Links to Other Sites
This site may provide links to other websites and resources. Where possible the veracity of these sites has been confirmed. The World Hepatitis Alliance has no control over such sites and resources and is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any materials, advertising, products, or other materials on or available from such sites or resources.
What are cookies?
A cookie is a small text file passed to your computer, mobile phone or other device, through your web browser, so the website remembers who you are between pages or visits.
We use this information in several ways. For example, we look at how our website is being used so we can assess how well it is working and to help us make decisions about how to improve it. We also use this information to help us decide whether there are other information resources we could develop to meet the needs of people visiting the website.
As a charity which has to apply for funding, we can also use this information in support of grant applications or to report on how successful a project has been e.g. to report on how many people are accessing relevant pages of the website.
Changes to the policy